FAQ

Finding a debt solution that works for you can
be stressful. Here are some common
questions answered before you begin.

Who is Progressa and what do you do?

We look at data other lenders don’t, like your bank statements, employment history, and earning potential. This helps us build a better picture of your full financial profile so we can offer you a way to pay your old bills, even if your traditional credit score may be low.

What is the difference between Progressa and a bank?

Progressa doesn’t just look at your credit score but at the bigger picture, which includes your personal and financial history, to help get you the right loan at the right time.

How much can I borrow?

We provide loans between $1,000 and $15,000.

How long can I borrow for?

Our flexible payment terms range from 6 to 60 months and are paid back in equal instalments.

What are your rates?

Our annual percentage rate (APR) is between 19% and 46.95% and is typically determined by your prior borrowing history.

What Provinces/Territories do you serve?

We proudly serve Canadians in all provinces and territories with the exception of Quebec.

What happens if I miss a payment?

Things happen. If you give us a call to notify us that you’ll be missing and making up the payment, we will waive your NSF fees. However, if we need to call you to request the payment, NSF fees will apply.

Where are you located?

We have offices in Vancouver and Toronto. We believe in cutting business costs to bring you the best possible rates. We build our business online and have our call centres available to you, so that having physical locations becomes a savings we can pass on to our customers.

If I am bankrupt, can I still get a loan?

Not if you are currently in bankruptcy. However, if you are discharged, we may be able to assist you.

What if I’m a recipient of Employment Insurance, Disability Insurance, or other forms of financial assistance?

In order to qualify for a loan, you must be actively employed. If you are collecting a secondary source of income then this will be considered when we are evaluating your application, but it cannot be your only source of income. In all cases, there are a number of factors that go into our credit decisions and loan affordability is an important piece. If you are unsure if a Progressa loan may fit your budget, give us a call and we’d be happy to walk through it with you!

Do you offer loan protection plans?

Absolutely. Many of our customers need Progressa because an unexpected event has had a negative impact on their credit.
Once they get here, we want to make sure that does not happen again.

  • If you are laid off, your payments may be covered up to 6 months
  • If you are injured or ill, your payments may be covered up to 6 months
  • If you are critically ill, your payments may be covered 100%
  • If you pass away, your estate’s payments may be covered 100%
  • In the event of a Lifetime Milestone such as Marriage, Purchase of a Home, Birth, Adoption or Retirement, your payments may be covered for 3 months, up to the maximum benefit
  • In the event of an unpaid family leave, your payments may be covered for 3 months, up to the maximum benefit

The optional Loan Protection Plan is a Credit Group Insurance Plan underwritten by Canadian Premier Life Insurance Company and Canadian Premier General Insurance Company.

What is the difference between Progressa
and a payday loan?

We provide larger loans, for longer periods, at lower interest rates. A payday loan is a quick fix, and your loan payment doesn’t build your credit to help solve the larger problems you’re dealing with. By eliminating debt and building credit, we help you create a financial future with real promise.

What if I filed Bankruptcy, Consumer
Proposal, or Credit Counselling?

You cannot be in a current bankruptcy, consumer proposal, or credit counselling process. If you have filed in the past and are discharged, your recent history is more heavily weighted, and a co‑signer may be required.

How will I receive my loan?

The majority of our customers use Progressa to pay an overdue bill or an item that has gone to collections. In these cases, we pay the bill or debt directly, which provides you certainty and allows you to rest easy without the pressures of mounting interest or collections calls. In the event that we are not paying an overdue bill, we provide the loan amount to you by direct deposit.

How do I make payments?

We make this as simple as possible for you and debit your bank account automatically on your pay day, as agreed up front with you during the application process.

How can you help improve my credit score?

When your debt is consolidated and paid off directly, your credit score can begin to improve immediately. Paying your Progressa loan monthly and borrowing responsibly will continue to help your credit rating. We are partnered with TransUnion, giving you access to your detailed credit report, making it easier to obtain the information that will help you take control of your financial future.

How can you help improve my credit score?

When your debt is consolidated and paid off directly, your credit score can begin to improve immediately. Paying your Progressa loan monthly and borrowing responsibly will continue to help your credit rang. We have now partnered with TransUnion to give you access to your detailed credit report, making it easier to access the information that will help you take control of your financial future.

What do I need to do in order to apply?

Our minimum requirements are:

  • You must be a Canadian citizen
  • At least 18 years old
  • Earn over $1,000 net pay per month
  • Have been with your employer for at least 31 days

In addition, we’ll need copies of:

  • Proof of income
  • Proof of Canadian residency
  • 2 pieces of government-issued photo ID (such as a passport or drivers license)
  • 3 months worth of bank statements
  • Pre‑authorized debit form or void cheque

How long will it take for me to get an
approval?

Our typical approval time can be anywhere between 30 minutes and a few days, depending on the complexity of your situation. Funding is typically processed 1 or 2 days after approval, and usually subject to a confidential employment verification.

FAQ

Finding a debt solution that works for you can be stressful.
Here are some common questions answered before you begin.

Who is Progressa and what do you do?

We look at data other lenders don’t, like your bank statements, employment history, and earning potential. This helps us build a better picture of your full financial profile so we can offer you a way to pay your old bills, even if your traditional credit score may be low.

What is the difference between Progressa and a bank?

Progressa doesn’t just look at your credit score but at the bigger picture, which includes your personal and financial history, to help get you the right loan at the right time.

How much can I borrow?

We provide loans between $1,000 and $15,000.

How long can I borrow for?

Our flexible payment terms range from 6 to 60 months and are paid back in equal instalments.

What are your rates?

Our annual percentage rate (APR) is between 19% and 46.95% and is typically determined by your prior borrowing history.

What Provinces/Territories do you serve?

We proudly serve Canadians in all provinces and territories with the exception of Quebec.

What happens if I miss a payment?

Things happen. If you give us a call to notify us that you’ll be missing and and making up the payment, we will waive your NSF fees. However, if we need to call you to request the payment, NSF fees will apply.

Where are you located?

We have offices in Vancouver and Toronto. We believe in cutting business costs to bring you the best possible rates. We build our business online and have our call centres available to you, so that having physical locations becomes a savings we can pass on to our customers.

If I am bankrupt, can I still get a loan?

Not if you are currently in bankruptcy. However, if you are discharged, we may be able to assist you.

What if I’m a recipient of Employment Insurance, Disability Insurance, or other forms of financial assistance?

In order to qualify for a loan, you must be actively employed. If you are collecting a secondary source of income then this will be considered when we are evaluating your application, but it cannot be your only source of income. In all cases, there are a number of factors that go into our credit decisions and loan affordability is an important piece. If you are unsure if a Progressa loan may fit your budget, give us a call and we’d be happy to walk through it with you!

Do you offer loan protection plans?

Absolutely. Many of our customers need Progressa because an unexpected event has had a negative impact on their credit.
Once they get here, we want to make sure that does not happen again.

  • If you are laid off, your payments may be covered up to 6 months
  • If you are injured or ill, your payments may be covered up to 6 months
  • If you are critically ill, your payments may be covered 100%
  • If you pass away, your estate’s payments may be covered 100%
  • In the event of a Lifetime Milestone such as Marriage, Purchase of a Home, Birth, Adoption or Retirement, your payments may be covered for 3 months, up to the maximum benefit
  • In the event of an unpaid family leave, your payments may be covered for 3 months, up to the maximum benefit

The optional Loan Protection Plan is a Credit Group Insurance Plan underwritten by Canadian Premier Life Insurance Company and Canadian Premier General Insurance Company.

What is the difference between Progressa and a payday loan?

We provide larger loans, for longer periods, at lower interest rates. A payday loan is a quick fix, and your loan payment doesn’t build your credit to help solve the larger problems you’re dealing with. By eliminating debt and building credit, we help you create a financial future with real promise.

What if I filed Bankruptcy, Consumer Proposal, or Credit Counselling?

You cannot be in a current bankruptcy, consumer proposal, or credit counselling process. If you have filed in the past and are discharged, your recent history is more heavily weighted, and a co‑signer may be required.

How will I receive my loan?

The majority of our customers use Progressa to pay an overdue bill or an item that has gone to collections. In these cases, we pay the bill or debt directly, which provides you certainty and allows you to rest easy without the pressures of mounting interest or collections calls. In the event that we are not paying an overdue bill, we provide the loan amount to you by direct deposit.

How do I make payments?

We make this as simple as possible for you and debit your bank account automatically on your pay day, as agreed up front with you during the application process.

How can you help improve my credit score?

When your debt is consolidated and paid off directly, your credit score can begin to improve immediately. Paying your Progressa loan monthly and borrowing responsibly will continue to help your credit rating. We are partnered with TransUnion, giving you access to your detailed credit report, making it easier to obtain the information that will help you take control of your financial future.

How can you help improve my credit score?

When your debt is consolidated and paid off directly, your credit score can begin to improve immediately. Paying your Progressa loan monthly and borrowing responsibly will continue to help your credit rang. We have now partnered with TransUnion to give you access to your detailed credit report, making it easier to access the information that will help you take control of your financial future.

What do I need to do in order to apply?

Our minimum requirements are:

  • You must be a Canadian citizen
  • At least 18 years old
  • Earn over $1,000 net pay per month
  • Have been with your employer for at least 31 days

In addition, we’ll need copies of:

  • Proof of income
  • Proof of Canadian residency
  • 2 pieces of government-issued photo ID (such as a passport or drivers license)
  • 3 months worth of bank statements
  • Pre‑authorized debit form or void cheque

How long will it take for me to get an approval?

Our typical approval time can be anywhere between 30 minutes and a few days, depending on the complexity of your situation. Funding is typically processed 1 or 2 days after approval, and usually subject to a confidential employment verification.

Have a question? Get in touch with our team!Contact Progressa

Ready to get started? Easily apply online today!